Enterprises today have recognized the need to let their customers ‘buy anywhere, fulfill anywhere and return anywhere’. Being available to customers irrespective of channel is no longer a nice-to-have, it’s a customer expectation.

That’s why the Universal Commerce Suite Gold level is perfect for such organizations. It provides rich omni-channel capability for brands wanting to offer complex fulfilment and return options to their customers irrespective of the channel they engage through.

The UCS Gold pre-composed solution includes an order management system which has the requisite workflows and process modeling capabilities to handle any complex fulfillment requirement. This is in addition to all the components of the UCS Silver (storefront, eCommerce, CMS, search, and payments).

Companies seeking to leverage a multichannel approach with consistent CX will find that the UCS Gold is just what they need.

The Gold level can also be integrated to additional systems for:

Product Information Management
Fraud Management,
Address Validation, etc.