Universal Commerce

Universal Commerce Suite (UCS)

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Universal Commerce

The Universal Commerce Suite are a set of pre-integrated, extensible and flexible business solutions designed to support a range of business models
The Universal Commerce Suite levels offered are:

  • UCS Silver: Supports Core Commerce functionality for B2C, B2B and D2C companies planning to improve their ecommerce strategy and explore new channels.
  • UCS Gold: Provides rich omni-channel capability for brands wanting to offer complex fulfilment options. Best option for enterprises.
  • UCS Platinum: Incorporates seller management, onboarding and multi-seller catalog capabilities the development of online marketplaces.

Direct to Consumer

The pandemic has driven more businesses to explore Direct-to-Consumer routes to market. Enterprises that are looking to engage with their end-customers directly, while still leveraging distribution partners for fulfillment, can accelerate their go-to-market strategy with the UCS Silver offering.

The Silver level supports Core Commerce functionality for companies seeking to improve their ecommerce strategy and explore new channels. With a customizable React storefront template, pre-integrated to the eCommerce engine, content management system, search, and payment systems you need to power your eCommerce, you can get up and running in as little as 8 weeks. 

In addition, you get access to our Universal Commerce Dealer Portal, designed to help your dealer network easily view and fulfil orders tagged to them. Dealers can view and update inventory and process orders for pickup or deliver from the dealer store. Available as a Packaged Business Component, this capability helps you eliminate channel conflict and focus on satisfying your customers.

Whether you’re a D2C brand or even a traditional B2C seller, the Silver level is ideal for organizations early in the eCommerce journey or exploring online as a channel to engage with end-customers directly.

Additional integrations are available to:

  • Tax systems
  • Product Information Management systems
  • Digital Marketing tools
  • Digital Analytics tools etc

Omni - Channel

Enterprises today have recognized the need to let their customers ‘buy anywhere, fulfill anywhere and return anywhere’. Being available to customers irrespective of channel is no longer a nice-to-have, it’s a customer expectation.

That’s why the Universal Commerce Suite Gold level is perfect for such organizations. It provides rich omni-channel capability for brands wanting to offer complex fulfilment and return options to their customers irrespective of the channel they engage through.

The UCS Gold pre-composed solution includes an order management system which has the requisite workflows and process modeling capabilities to handle any complex fulfillment requirement. This is in addition to all the components of the UCS Silver (storefront, eCommerce, CMS, search, and payments).

Companies seeking to leverage a multichannel approach with consistent CX will find that the UCS Gold is just what they need.

The Gold level can also be integrated to additional systems for:

Product Information Management
Fraud Management,
Address Validation, etc.


B2C/B2B Marketplaces

Marketplaces are a popular route to market for several brands today. It brings together multiple sellers often across geographies and product categories in order to offer customers a broader assortment of products to choose from.

Enterprises looking to implement online marketplaces to meet customers’ needs can leverage the Universal Commerce Suite Platinum offering. The UCS Platinum level incorporates seller management, seller onboarding and multi-seller catalog capabilities for the development of online marketplaces. This is in addition to the standard capabilities spanning storefront, eCommerce engine, CMS, search, payment integration and order management.

Ideal for organizations who are connecting buyers and sellers in a unified channel, the UCS Platinum accelerates the creation of a marketplace business model that is customer-focussed and efficient.


Our Plans

The Universal Commerce Suite (UCS) pre-composed solutions accelerate time to value for clients, wherever they may be in their digital commerce journey


CORE Commerce

For B2C, B2B & D2C

Primary solution components.

  • React store template
  • UC framework
  • eCommerce Platform
  • CMS
  • Search
  • Payment Integration
  • Mobile Commerce

Optional components.

  • Shipping
  • Taxation
  • Cross-border

OMNI channel

For Business using Multi channels

Primary solution components.

  • All from CORE Commerce
  • OMS
  • PIM

Optional components.

  • All from CORE Commerce
  • Fraud Management
  • Address Validation

Online Marketplace

For companies selling through multiple vendors

Primary solution components.

  • All from OMNI channel
  • Market Place Platform

Optional components.

  • All from OMNI channel
  • Marketplace Aggregator Integration
Digital Commerce

Book a Demo to learn more.