Composable Commerce Transformation
Transforming to a composable commerce architecture from a monolithic commerce platform architecture can be daunting task. Universal Commerce provides pre-built compositions and solution accelerators for B2C, DTC, B2B, Marketplace, Omni-channel business models with integrations to best of breed packaged business capabilities for Search, Personalisation, Content Management, Catalog Management, Promotions, Product Recommendations, CPQ, Cart, Checkout, Payments, Order Management and Fulfilment, Shipping & Logistics, Marketing Automation, Product Information Management (PIM), Customer Data Platform (CDP), etc. to accelerate implementations and minimise risk for brands migrating to Composable Commerce. Brands can leverage Universal Commerce when embarking on a large scale re-platforming project and transitioning to composable commerce or when taking a phased approach ("Strangler Pattern") where new PBCs with enhanced capabilities can replace legacy platform capabilities to improve customer experience, performance and increase conversions and over time more legacy platform capabilities can be replaced with best of breed PBCs to transition to a modern composable commerce architecture.
Geo-Expansion for DTC Brands
Brands can leverage Universal Commerce to launch an online business rapidly in a new geography and test the market before making significant investments to setup local outlets for the brand in the new country. Tap into E-Commerce adoption in rapidly growing markets like India, South East Asia, Middle-East & Africa, Latin America and launch your brand ;leveraging a Direct to Consumer (DTC) business model powered by Universal Commerce. This model thrives on the immediacy and convenience it offers to shoppers, allowing them to browse, compare, and purchase with just a few clicks, anytime and anywhere. From personalised shopping experiences to seamless payment processes and shipping methods that are localised Universal Commerce offers infinite possibilities to expand your brand globally.
Modernisation with AI powered PBCs
Universal Commerce supports a wide range of packaged business capabilities that can enhance your current commerce platform with new capabilities to supercharge your online business and drive revenue growth. AI powered Search, Personalisation, Product Recommendation, Merchandising, Promotions and Order Fulfilment are some of the capabilities that can be added to your current platform to drive more conversions and increase customer loyalty.
Direct to Consumer with Dealer Fulfilment
Brands who rely on a channel partner or dealer for sales and after market sales and support can now launch a Direct to Consumer (DTC) online business with Universal Commerce to engage with consumers directly and fulfil through a dealer leveraging our Dealer Fulfilment capabilities to avoid channel conflict. This ensures that the brands can understand the buying behaviour and patterns of the consumer to better serve the consumer with personalisation and product recommendation and promote brand loyalty without alienating the dealers and channel partners.
Subscription Commerce
Universal Commerce supports subscription commerce capabilities for Business to Consumer (B2C), Direct to Consumer (DTC) and Business to Business (B2B) commerce business models to facilitate products and services to be offered on a subscription basis and can range from scheduled repeat orders to replenish inventory of consumables like groceries, medications, packaging and printing materials, etc. to scheduled orders for parts, accessories, building materials, medical supplies, etc. for manufacturing, construction, transportation and healthcare industry or usage based subscriptions for appliances, equipment, vehicles, etc. that are IoT enabled and provide telemetrics information.
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