Composable MACH Architecture

By utilising our composable commerce solution, you can accelerate and empower your digital commerce transformation journey. Our platform enables you to build innovative and personalised customer experiences, streamline your operations, and drive growth. Stay ahead of the competition and unlock new opportunities with our cutting-edge solutions.

Packaged Business Capabilities with AI

Leveraging the vast ecosystem of MACH and headless commerce platforms, we offer best-of-breed and AI enabled packaged business capabilities. This means you can leverage the expertise and capabilities of top software vendors to enhance your e-commerce solutions. From advanced search and personalisation to seamless shopping experiences online and in-store, our solution provides the capabilities you need to optimise your business operations.

Pre-Composed Commerce Solutions

Our composable commerce platform and pre-composed solution accelerators allow businesses to rapidly compose e-commerce solutions that can adapt and scale to meet their changing needs. Whether you are a B2C, DTC, B2B, Marketplace, or Omni-channel business, our software provides the flexibility and scalability you need to stay ahead in today's competitive market.

B2C

Business to Consumer (B2C) is the dynamic engine powering the digital marketplace, where retailers sell products and services directly to consumers through online platforms.

DTC

In the evolving landscape of retail, manufacturers and brands are increasingly adopting a Direct to Consumer (DTC) business model to forge more personal and direct relationships with their customers.

B2B

Manufacturers and Distributors are adopting  Business to Business (B2B) digital commerce channels to not just automate routine sales and distribution tasks but to drive more sales with increased collaboration  across the entire ecosystem of distributors, stockists, dealers, and OEMs.

Marketplace (B2C & B2B)

In the rapidly evolving landscape of today’s digital marketplaces offering an endless aisle experience a seamless integration of product catalog, pricing, promotions and inventory is imperative to create a shopping experience that transcends limitations, one that feels boundless and infinitely engaging. This is where Universal Commerce becomes a game-changer, revolutionising the way businesses approach B2C and B2B Commerce Marketplaces. 

Omni-Channel

In the dynamic world of retail, consumers expect a unified experience across physical and digital realms that offers the same level of service, product availability, and promotional offerings when browsing on their mobile device, clicking through a website, engaging on social media, or walking through the doors of a brick-and-mortar store. This demand for a seamless omni-channel shopping experience requires retailers to transcend traditional boundaries and innovate beyond the conventional retail models.

 Composable Commerce Transformation

Accelerate migration of monolithic legacy commerce platforms to best of breed composable commerce and lower migration costs with Universal Commerce 

Geo-Expansion for DTC brands

Expand geographically with a Digital First Strategy and leverage Universal Commerce pre-composed commerce solutions to launch an online business for your brand

Modernisation with AI Powered PBCs

Modernise your online business and commerce platform with AI driven packaged business capabilities (PBCs) to optimise CX and increase conversions

Direct-To-Consumer (DTC) with Dealer Fulfilment

Avoid channel conflict for your DTC online business by leveraging Universal Commerce pre-composed solution for DTC with dealer fulfilment which features a dealer portal with order fulfilment  capabilities to facilitate dealers to service the consumers 

Subscription Commerce

Leverage Universal Commerce to support subscription commerce capabilities in your online B2C, DTC, B2B & Marketplace business and increase MRR and ARR for your products and services. Advanced capabilities include usage based billing based on telemetrics.

Retail

Universal Commerce is transforming the retail sector by seamlessly integrating online and offline shopping, offering consumers unparalleled convenience and choice. Retailers are using advanced technology to unify inventories, pricing, and promotions across all channels, enhancing customer satisfaction, boosting sales, and securing loyalty. As personalised and convenient shopping becomes essential, adopting Universal Commerce is critical for retailers to excel in today's digital marketplace.

Manufacturing

Universal Commerce is enabling B2B and DTC commerce for manufacturers and brands with a composable commerce architecture with best of breed PBCs. This enables efficient management across online sales channels and improves customer interactions. It offers direct communication tools for DTC, enhancing loyalty and sales, while streamlining B2B processes for smoother transactions and stronger business relationships. Overall, Universal Commerce boosts operational agility and resilience, redefining commerce strategies.

Distribution

Universal Commerce enables distributors to offer a cohesive B2B commerce  experience that not only meets but anticipates the evolving needs of their business customers. From real-time inventory visibility to personalized ordering platforms, Universal Commerce empowers distributors to streamline operations, enhance customer engagement, and drive growth. By leveraging advanced analytics, distributors can now predict demand more accurately, optimize their supply chain, and deliver unparalleled service. 

Telecom

Telecom companies stand at the forefront of innovation, uniquely engaging a wide spectrum of customers ranging from individuals seeking personal connectivity solutions to corporate clients, dealers, and retailers looking for comprehensive digital services. In this dynamic landscape, the introduction of Universal Commerce has revolutionized the way telecom services are marketed and delivered. By offering highly personalised Business-to-Consumer (B2C) experiences, Universal Commerce meets the individual needs of consumers with tailored plans while the robust Business-to-Business (B2B) capabilities offer a seamless buying experience for corporate buyers and dealers. 

Healthcare & Pharmaceuticals

In the dynamic realms of Healthcare Pharmaceuticals industry, the fusion of Universal Commerce stands as a beacon of innovation, adeptly bridging the complex needs of both B2C and B2B commerce models. With its holistic approach, Universal Commerce transcends traditional barriers, offering a seamless, integrated platform where healthcare providers can effortlessly source pharmaceuticals, medical devices, and cutting-edge treatments, while patients gain unparalleled access to personalized care, medications, and health-related products. This synergy not only streamlines the procurement and distribution processes for businesses but also elevates the consumer experience, ensuring that the right products and services reach the right people at the right time. 

Govt & Education

In today's digital age, the convergence of technology and commerce is reshaping how Government agencies and Educational institutions engage with businesses and consumers, respectively. Universal Commerce emerges as a transformative force, uniquely positioned to streamline B2B Commerce solutions for Government entities and tailor B2C Commerce platforms for Educational institutions. By leveraging Universal Commerce, Government agencies can foster seamless, secure, and efficient transactions with business partners, enhancing operational efficiencies and driving economic growth. Meanwhile, Educational institutions can capitalise on Universal Commerce to offer personalised, accessible, and engaging shopping experiences to students and parents, from textbooks to tuition payments. Universal Commerce enables a more connected, efficient, and responsive approach to commerce that benefits all stakeholders in the Government and Education ecosystems.