THE NEXT CHAPTER OF ENTERPRISE COMMERCE

Modernise commerce.
Unlock AI-powered
growth.

Meet customers wherever they shop. Turn more conversations into commerce. Give your teams the intelligence to grow.

Bring Composable, Agentic & Autonomous Commerce to your existing enterprise—connecting legacy platforms to new opportunities, one business priority at a time.

Plan Your Commerce Roadmap Explore the solution
Build on what worksModernise at your paceMeasure the impact
FROM YOUR CORE. TO YOUR NEXT CUSTOMER.
✳AI discoveryBe found
✦Digital storefrontsGuide every shopper
⇄B2B commerceKeep buyers moving
UC
YOUR INTELLIGENT COMMERCE LAYERUniversal Commerce
ComposableAgenticAutonomous
↻ AI automation↗ Commerce insights
YOUR ENTERPRISE FOUNDATION

Commerce  ·  ERP  ·  CRM  ·  PIM  ·  OMS

Connected experiences. Smarter operations.
ONE CONNECTED COMMERCE BUSINESS

B2C/DTC Commerce / B2B Commerce / Subscription Commerce / Marketplace / Omni-channel

BUILT AROUND YOUR BUSINESS

Five ways to turn
AI into commerce value.

From discovery to delivery, connect customer engagement and operational efficiency to the outcomes that matter.

01AI VISIBILITY

Be part of the next buying conversation.

Help customers discover your products and services on AI chat platforms. Assess your visibility, improve catalogue content and strengthen the information AI platforms use to understand your offer.

MEASURE WHAT MATTERSTrack AI visibility, qualified referrals and discovery gaps.
Explore AI visibility
02GUIDED SHOPPING

Make every storefront more helpful.

Add AI Shopping Assistants and AI Concierge services that help customers find the right products, compare options and get answers throughout their buying journey.

MEASURE WHAT MATTERSTrack assisted conversion, basket value and customer engagement.
Explore shopping assistants
03B2B COMMERCE

Make complex buying feel simple.

Help business buyers move from enquiry to quote, approval and repeat order. Connect account-specific catalogues, pricing and ERP data to automate routine B2B workflows and support your sales teams.

MEASURE WHAT MATTERSTrack quote turnaround, order cycle time and repeat purchases.
Explore B2B workflows
04AI AUTOMATION

Give your teams time to move forward.

Automate repetitive work across catalogue enrichment, order orchestration, inventory, returns and customer follow-up. Keep exceptions and important decisions with your team through defined controls.

MEASURE WHAT MATTERSTrack cost per order, handling time and exception rates.
Explore commerce automation
05COMMERCE INTELLIGENCE

Turn your data into the next best decision.

Ask business questions in plain language. Use AI-enabled insights to spot conversion friction, monitor margin and identify opportunities across channels—then track the impact of each improvement.

MEASURE WHAT MATTERSTrack conversion, average order value, retention and margin.
Explore AI-enabled insights

Start with your
biggest opportunity.

Choose the customer journey or workflow that needs to change. Build your roadmap around it.

Talk to Our Team

PROGRESS WITHOUT AN ALL-AT-ONCE REBUILD

Your legacy platform
shouldn't limit
your next move.

Keep valuable systems working while you introduce better experiences and smarter operations. Universal Commerce connects your current estate with modular commerce capabilities and AI.

Explore legacy modernisation
  1. 01

    Connect your foundation

    Bring commerce, ERP, product, order and customer data into a connected experience.

  2. 02

    Activate the right capabilities

    Start with AI discovery, guided selling or a high-impact workflow. Extend as your priorities evolve.

  3. 03

    Measure, improve and scale

    Set a baseline, track business KPIs and expand what works across teams, channels and markets.

THREE CAPABILITIES. ONE COMMERCE VISION.

Compose. Engage. Automate.

Delivered through XCaaS: Intelligent Commerce as a Service, combining software, implementation and support.

01 / COMPOSABLE COMMERCE

Build for
what comes next.

Modernise your storefronts and business capabilities with modular building blocks that adapt as you grow.

Explore Composable Commerce ↗02 / AGENTIC COMMERCE

Engage with
intelligence.

Connect AI discovery, shopping assistance and actionable insights to your customers and your teams.

Explore Agentic Commerce ↗03 / AUTONOMOUS COMMERCE

Operate with
less friction.

Coordinate routine commerce workflows with AI agents, business rules and human oversight.

Explore Autonomous Commerce ↗
Want to go deeper into the platform? View the solution overview and architecture →

LET'S BUILD YOUR NEXT CHAPTER

More customer engagement.
Smarter commerce operations.
A clear path forward.

Tell us where you are today—and where you want your commerce business to go.

Plan Your Commerce Roadmap