Compose the buying journey
Connect catalogue, content, search, cart, checkout and payments to the B2C/DTC, B2B, subscription or marketplace experience you need.
Composable Commerce XCaaS
Composable Commerce
built around your business.
Compose commerce capabilities around your business priorities. Universal Commerce connects suitable MACH ecosystem platforms, existing enterprise systems and expert services through a custom-configured, outcome-based XCaaS engagement.
XCaaS — Software · Implementation · Support
COMPOSABLE CAPABILITIES
A commerce foundation that fits your operating model.
Connect channels and operations
Coordinate storefronts, brand sites and markets with OMS, inventory, ERP and fulfilment integrations. Retain useful existing systems and modernise in phases.
Extend with intelligence
Use the shared orchestration and data foundation to add AI shopping assistance, insights and governed automation as your priorities evolve.
Explore the five-layer architecture and commerce use cases to shape your roadmap.
XCaaS Composable Commerce Plans
Start composable.
Scale infinitely.
Explore Composable Commerce capabilities by plan. These are starting points for a custom-configured, outcome-based XCaaS engagement; final features, capacity, integrations and service commitments are agreed for your business.
Express
Express
Pureplay online startups & fast-growing SMBs launching B2C or DTC
- ✓Pre-composed B2C & DTC storefronts (Web + Mobile)
- ✓Core PBCs: Search, CMS, Catalog, Cart & Checkout
- ✓Order Management: order capture, tracking & fulfilment visibility
- ✓20+ Payment gateways (Stripe, PayPal, Razorpay…)
- ✓Shipping: Shippo, DHL, FedEx, EasyPost
- ✓CRM & ERP integrations (Salesforce, HubSpot, Netsuite)
- ✓Basic AI product recommendations
- ✓Cloud hosting options (AWS / Azure / Oracle)
- ✓Implementation & support services — hours configured to your scope
- ✓Setup & onboarding services
Most Popular
Standard
Mid-market brands scaling across B2C, DTC, B2B & Marketplace
- ✓Pre-composed B2C, DTC, B2B & Marketplace models
- ✓All Express PBCs + Marketing Automation & Loyalty
- ✓OMS: multi-channel order orchestration, intelligent routing & fulfilment
- ✓Returns & refund management workflow
- ✓AI Search & Personalisation (Algolia / Coveo)
- ✓Social Commerce channels (Instagram, TikTok Shop)
- ✓Optional: product/customer master data and Marketplace Seller management
- ✓Multi-region cloud hosting options
- ✓Implementation & support services — capacity configured to your scope
- ✓Dedicated Solution Architect · SLA agreed for your deployment
Enterprise
Enterprise
Global enterprises modernising from legacy monolithic platforms
- ✓All models: B2C, DTC, B2B, Marketplace & Omni-channel
- ✓POS/mPOS, CPQ, RFQ & Subscription Commerce
- ✓Enterprise OMS: distributed order management, drop-ship, split fulfilment, dealer networks
- ✓Full PBC stack: product, warehouse and customer data capabilities
- ✓Legacy migration accelerator (Magento, Hybris, SCC, WebSphere)
- ✓Multi-cloud, multi-region, multi-currency
- ✓Dedicated engineering & architecture team
- ✓Implementation capacity tailored to your roadmap
- ✓Enterprise SLA, security and compliance requirements scoped for your deployment
Custom
Custom
Unique commerce models, regulated industries & multi-market global builds
- ✓Fully bespoke commerce architecture design
- ✓Healthcare, Pharma, Govt & regulated industry requirements
- ✓White-label solution options
- ✓Custom PBC selection & vendor negotiations
- ✓Greenfield or co-build with your internal team
- ✓Private cloud / on-premise deployment options
- ✓Custom SLA & enterprise support tiers
- ✓Usage-based billing (IoT / telemetrics)
Services and integrations available to configure for your engagement
Cloud Hosting
AWS / Azure / Oracle
AWS / Azure / Oracle
CyberSecurity &
Compliance
Compliance
1000+
Pre-built Connectors
Pre-built Connectors
20+ Payment
Gateways
Gateways
Global Shipping
Integrations
Integrations
Expert Services &
Onboarding
Onboarding
OUTCOME-BASED XCAAS · CUSTOM CONFIGURED
XCaaS pricing built around your commerce outcomes.
Your Composable Commerce plan and pricing are configured around agreed business outcomes and the B2C/DTC, B2B, subscription, marketplace or omni-channel journeys in scope. We consider digital channels, brand sites, countries and languages, payment gateways, shipping integrations, SKU count, average order value, current online GMV and projected growth. The proposal defines the capabilities, implementation and ongoing services needed for your roadmap.
Ready to compose
your future?
Talk to our team. Get a live demo of Universal Commerce Composable Commerce XCaaS tailored to your business model.
Composable Commerce: what it means for your business
Composable commerce assembles independent business capabilities into a solution that fits the operating model. Universal Commerce connects MACH ecosystem platforms and existing enterprise systems through its composition and orchestration layer, enabling phased modernisation across customer channels.
Explore commerce business models and the five-layer solution architecture.
